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Shift Manager (Evenings)

TN United Kingdom

Bradford

On-site

GBP 22,000 - 30,000

Full time

Yesterday
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Job summary

Join a forward-thinking company as a Shift Manager where you'll lead a passionate team dedicated to providing exceptional customer service. In this role, you will inspire your team to maintain high standards while ensuring a brilliant shopping experience for customers, both in-store and online. With a focus on teamwork and inclusivity, you'll be part of a culture that values diversity and supports each other. Enjoy competitive pay, generous colleague discounts, and a range of benefits designed to support your wellbeing and career progression. If you have a knack for leadership and a passion for customer service, this is the perfect opportunity for you.

Benefits

Colleague discount of up to 50%
Free hot drinks while on shift
Paid breaks
Health and Wellbeing App
Holiday entitlement increases with career progression
Pension scheme with up to 7% employer match
Confidential employee assistance app
Long service awards
Savings and discounts for shopping

Qualifications

  • Previous team supervisory experience in a customer-focused environment.
  • Passion for delivering exceptional customer service.

Responsibilities

  • Inspire the team to deliver excellent results and maintain high standards.
  • Lead by example and serve customers in a fast and friendly manner.

Skills

Customer Service
Team Leadership
Reliability
Communication

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and ensure they have what they need to do an excellent job. We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or online. During a typical shift, you can expect to:

  1. Inspire the team to deliver excellent results and maintain high standards of the shop
  2. Lead by example and serve our customers in a fast and friendly manner
  3. Prepare our popular products, including making sandwiches and managing ovens
  4. Ensure displays are fully stocked with plenty of choices for customers
  5. Keep the shop clean, tidy, and presentable
What we can offer you
  • Competitive pay paid weekly
  • Colleague discount of up to 50% off our products for you and a family member
  • Free hot drinks while on shift
  • Paid breaks to recharge
  • Sharing 10% of all our profits with colleagues
  • Health and Wellbeing App with Remote GP and Physiotherapy services
  • Holiday entitlement that increases with your career progression
  • Colleague share plans to help you invest and save for your future
  • Pension scheme with up to 7% employer match
  • Confidential employee assistance app and helpline for wellbeing support
  • Long service awards celebrating key milestones
  • Savings and discounts for shopping, leisure, and wellbeing
About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should support an inclusive culture, recognizing and valuing diversity. If you have previous team supervisory experience in a similar customer-focused environment and meet the availability requirements, we want to hear from you.

About us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs. We value diversity and want all colleagues to feel welcome and be themselves at work. Learn more about us here.

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