Shift Manager - Edinburgh Cash Centre

LOOMIS; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

LOOMIS is hiring a Shift Manager for their Edinburgh Cash Centre. This role involves ensuring operational efficiency, leading a motivated team, and delivering outstanding customer service. Candidates should have leadership experience and be committed to a customer-centric approach. A supportive culture with numerous benefits is offered alongside career progression opportunities.

Benefits

33 days annual leave per year (including bank holidays)

Life Assurance

Employee Assistance Programme (EAP)

Cycle to Work scheme

MyRewards - over 3000 discounts

Progression opportunities

Qualifications

• Previous experience as a Shift Manager or in a similar role.
• Strong leadership and team management skills.
• Ability to deliver exceptional customer service and satisfaction.

Responsibilities

• Manage day-to-day operational performance and service delivery.
• Plan and control operations to exceed financial targets.
• Champion customer-first approach and maintain quality standards.

Skills

Leadership

Communication

Customer Focus

Attention to Detail

Job description

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Shift Manager - Edinburgh Cash Centre, Edinburgh

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Client:

LOOMIS

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d1d2ff5fdae9

Job Views:

5

Posted:

07.07.2025

Expiry Date:

21.08.2025

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Job Description:

Hours:40 hoursper week

Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed?

As a Shift Manager at Loomis, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery.

This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. We are an organisation with a strong national presence and are part of the Loomis Group - a worldwide security sector leader.

Who are we?

Loomis UK is a cash handling company, helping manage the public flow of cash in society. From secure money safesto intelligent smart safes, cash in transitand cash processing, Loomis supports businesses throughout the UK with crucial cash and coin collectionand delivery services, along with ATM management and replenishment service.

The role

As a Shift Manager, you will be joining a well-trained, supportive and friendly team, providing a vital role in cash transportation to your local area.

The successful applicant will manage the day-to-day operational performance, being responsible for the planning and control of the operation with a view to ensuring the delivery of outstanding service, operational excellence and to exceed financial targets.

You will champion our “Customer First” approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards.

The role of a Shift Manager will require working flexibly and, as key holder, you will be expected to be available for out of hours alarm response on a varying roster basis.

Please

About you

To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills.

We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team.

Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role.

Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills.

We also have some specific criteria that you will need to meet:

• You must be able to pass criminal record, personal credit and ID checks
• You must have verifiable 5-year employment/unemployment/educational history

In return we offer the following:

• 33 days annual leave per year (including bank holidays)
• Life Assurance
• Employee Assistance Programme (EAP)
• A safe and supportive culture
• MyRewards – over 3000 discounts for everyday life
• Cycle to Work scheme
• Progression opportunities

You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities.

If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, thenapply todaywith your CV including a full job history.

We look forward to receiving your application.