Shift Manager - Dynamic Leadership in a Fast-Paced Environment ( {{city}})

JR United Kingdom; Royal Leamington Spa; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the food service industry is seeking a Shift Manager for their new Drive Thru at The Shires Retail Park in Leamington Spa. The ideal candidate will bring a passion for excellent customer service and leadership skills to ensure a high-quality dining experience. This role offers competitive rewards and opportunities for advancement.

Benefits

Achievable bonus scheme up to 10% of annual salary

Free burgers, fries, and shakes while on shift

Life assurance

Access to Wagestream financial wellbeing app

Team competitions and social events

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Experience in a QSR environment, preferably in a Drive Thru setting.
• Ability to demonstrate leadership and coach team members.
• Strong focus on customer satisfaction and operational excellence.

Responsibilities

• Supporting the General Manager in daily operations.
• Ensuring shifts run smoothly and meet Five Guys standards.
• Leading a large team with a focus on quality and customer experience.

Skills

Leadership

Customer Service

Adaptability

Job description

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Shift Manager - Dynamic Leadership in a Fast-Paced Environment ( {{city}}), royal leamington spa

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Client:

Five Guys UK

Location:

royal leamington spa, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

02.07.2025

Expiry Date:

16.08.2025

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Job Description:

We're opening a brand new Drive Thru at The Shires Retail Park in Leamington Spa, which means we are growing our family.
The ideal Shift Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results.
Burgers & Fries and Incredible Careers!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

We're opening a brand new Drive Thru at The Shires Retail Park in Leamington Spa, which means we are growing our family.
The ideal Shift Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results.
Burgers & Fries and Incredible Careers!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

• Days out and social events
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A SHIFT MANAGER YOU'LL BE

• Responsible for Crew & Quality Control
• Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers
• Creating an awesome working environment where people are happy to come to work and have fun!
• Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
• You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
• You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area

AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Leading from the front and being hands on
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
• Your next step would be an Assistant Manager
• Five Guys isn't just a job - it can be a career!