Shift Manager - Dynamic Leadership in a Fast-Paced Environment ( {{city}})

JR United Kingdom; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading burger restaurant is seeking a Shift Manager to support operations at a new Drive Thru in Warwickshire. The ideal candidate will have experience in a fast-paced QSR, embody leadership qualities, and be dedicated to delivering exceptional customer service. This role offers career growth opportunities and numerous rewards, including bonuses, vacation days, and various employee benefits.

Benefits

Achievable bonus scheme worth up to 10% of annual salary

Secret Shopper bonus worth up to £2,000

Long service Love2Shop vouchers

28 Days paid holiday

Paid breaks

Free burgers, fries, and shakes while on shift

Life assurance

Access to Wagestream

Team outings and social events

Development opportunities

Qualifications

• Experience in a fast-paced QSR environment.
• Proven leadership skills.
• Ability to deliver excellent customer service.

Responsibilities

• Support the General Manager in ensuring quality food and customer satisfaction.
• Lead the team and effectively manage shift operations.
• Create a positive working environment.

Skills

People leadership

Customer service

Adaptability

Job description

Social network you want to login/join with:

Shift Manager - Dynamic Leadership in a Fast-Paced Environment ( {{city}}), Warwickshire

Client:

Five Guys UK

Location:

Warwickshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

We're opening a brand new Drive Thru at The Shires Retail Park in Leamington Spa, which means we are growing our family.

The ideal Shift Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment with high-volume sales and a large team. You need to be adaptable with people and customers, and driven to deliver great results.

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the simple formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy.

As a Shift Manager, you will support the General and Assistant Managers to ensure that every shift meets Five Guys standards and that every customer leaves satisfied. You will demonstrate leadership, coaching, and direction to your team, embodying our values for both your team and customers.

Rewards:

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher rewards: £500 at 5 years, £1,000 at 10 years
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

Additional Perks:

• Team outings and social events
• Team competitions like the Fry Cup and Olympics
• Employee discount program
• Wellbeing support and Employee Assistance Program (EAP)
• Development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

As a Shift Manager, you'll be responsible for:

• Team & Quality Control
• Supporting the General Manager to deliver quality food and excellent customer experience
• Creating a positive working environment
• Ensuring customer satisfaction and handling complaints promptly
• Ensuring smooth shift operations aligned with company values
• Leading from the front, working hands-on on the line and in the dining area

Enthusiasm areas include:

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• People leadership
• Customer service

Career Growth:

• If ambitious, support and tools are provided to advance your career
• Potential next step: Assistant Manager
• Five Guys offers more than a job—it's a career!