Shift Manager - Dispatch

DPD UK; Reading; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Health kiosks

Free parking at site

Discount shopping

Job summary

DPD UK in Reading is recruiting an experienced Shift Manager to strengthen depot operations management. You will lead a busy team to meet core route targets and ensure timely deliveries.

This role requires strong communication, decisive leadership and a focus on safety and efficiency. The position offers permanent hours, a 40-hour week and a salary around £40,000 plus bonus, with benefits from day one.

Qualifications

• Strong communication skills with the ability to inspire and manage a team.
• Decisive with effective decision-making and problem resolution.
• Resilient, self-motivated and flexible.
• Excellent computer skills, including Google Chrome applications.
• Ability to produce reports and analyze data.
• Vigilant to deter unscrupulous activity and take timely action.
• Uphold DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring, Accountability.

Responsibilities

• Ensure depot target for Core Routes is achieved.
• Ensure depot target SPR is achieved.
• Set up delivery and collection routes correctly.
• Direct drivers to scan and load vans safely and on time.
• Maintain ongoing communication with drivers to resolve issues.
• Ensure ad-hoc collections are picked up by drivers or agencies.
• Complete documentation and systems in line with requirements.
• Work to defined KPIs including Service, Cost, Productivity, Transport and Health and Safety.
• Achieve 'Depot Clear' in line with targets.

Skills

Communication skills

Team leadership

Decision making

Time management

Data analysis

Resilience

Problem solving

Attention to detail

Tools

Google Chrome

Job description

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

• Location: 2 Imperial Way, Reading, RG2 0SL
• Days of Work: Sunday to Thursday
• Hours of Work: 05:30 - 13:00

• Contract Type: Permanent / 40 Hours Per Week
• Salary: Circa £40,000 plus bonus
• Location: 2 Imperial Way, Reading, RG2 0SL
• Days of Work: Sunday to Thursday
• Hours of Work: 05:30 - 13:0

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.

Other key accountabilities will be;

• Ensure depot target for Core Routes is achieved
• Ensure depot target Stops Per Route (SPR) is achieved
• Ensuring all other delivery & collection routes are properly set.
• Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
• Maintaining on-going communication with drivers to resolve any issues
• Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
• Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
• Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
• Ensure "Depot Clear" is achieved in line with depot targets

Qualifications

What we’re looking for;

• You will have strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

About our Benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!