Shift Manager Days

XPO Logistics, Inc.; Lockerbie; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading logistics provider in Lockerbie is looking for a Transport Shift Manager to oversee daily transport operations. You will lead a team to ensure safety and efficiency while maintaining excellent customer service. The ideal candidate will have strong people management skills and experience in logistics. This role offers a salary of up to £38,000, generous holiday, and various perks.

Benefits

Salary up to £38,000

28 days holiday including bank holidays

Cycle to work scheme

Workplace pension

Qualifications

• Strong people management skills are essential.
• Experience in a transport or logistics environment preferred.
• Confident communicator with great customer service skills.

Responsibilities

• Lead and support your team to deliver results.
• Manage daily transport operations, including planning.
• Act as a key point of contact for customer issues.

Skills

Strong people management and leadership skills

Experience in transport or logistics environment

Excellent problem-solving abilities

Strong IT skills (Word, Excel, Outlook)

Confident communicator

Job description

Transport Shift Manager - Lockerbie

Logistics done differently

Ready for a new challenge? Do you thrive in a fast-paced environment where no two days are the same? Are you a natural people manager with a passion for delivering results and keeping operations running smoothly? Then we’re looking for someone like you.

We’re recruiting for a Shift Manager to join our team, working day time shifts on a 4 on 4 off pattern, supporting operations at site level and ensuring the highest standards of safety, service and efficiency. This is a hands-on, customer-facing role where you’ll be managing daily plans, leading your team, and working closely with our customer to deliver an outstanding service.

Pay, benefits and more

We’re offering a salary up to £38,000, 28 days holiday (INC bank holidays), with the option to buy additional leave. You’ll also have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks.

What you’ll do on a typical day

• Lead, coach and support your team to deliver results, holding regular 1-2-1s and team briefings

• Manage daily transport operations, including planning, debriefs, vehicle loading and route coverage

• Act as a key point of contact for our customer, providing updates and resolving issues quickly

• Monitor safety, compliance and service performance, ensuring all procedures are followed

• Oversee absence management, RTWs and weekend planning, including agency requirements

• Handle incidents, breakdowns and defects, ensuring issues are logged and resolved efficiently

• Complete daily reports and handovers to ensure smooth communication between shifts

What you need to succeed

• Strong people management and leadership skills

• Experience working in a transport or logistics environment, ideally within 3PL

• Excellent problem-solving and organisational abilities

• Strong IT skills (Word, Excel, Outlook) with attention to detail

• Confident communicator with great customer service skills

• The ability to work under pressure, prioritise effectively and keep calm in a fast-paced setting

Be part of Something Big

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here.