Shift Manager ( {{city}})

JR United Kingdom; Watford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading burger restaurant group is seeking a Shift Manager to lead operations and ensure quality service. The ideal candidate will be hands-on, enthusiastic about food quality, and committed to delivering exceptional customer experiences. Career growth opportunities include support to become an Assistant Manager.

Benefits

Bonus scheme up to 10% of annual salary

Secret Shopper bonus up to £2,000

Long service Love2Shop vouchers

28 days paid holiday

Paid breaks

Free burgers, fries, and shakes during shifts

Life assurance

Access to Wagestream for financial wellbeing

Team outings and social events

Pension scheme

Qualifications

• Enthusiastic about perfect burgers and fries.
• Ability to lead and provide excellent customer service.
• Demonstrates the core values: Competitive, Enthusiastic, Family, Get It Done, Integrity.

Responsibilities

• Managing Crew & Quality Control.
• Providing exceptional team experience and ensuring customer satisfaction.
• Overseeing smooth shift operations and embodying company values.

Skills

Customer Service

Leadership

Team Management

Quality Control

Job description

Social network you want to login/join with:

Shift Manager ( {{city}}), Watford, Hertfordshire

Client:

Five Guys UK

Location:

Watford, Hertfordshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

Join Five Guys, the burger restaurant with a simple formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our family business values of integrity, enthusiasm, and a get-it-done attitude.

Rewards include:

• Bonus scheme up to 10% of annual salary
• Secret Shopper bonus up to £2,000
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 28 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes during shifts
• Life assurance
• Access to Wagestream for financial wellbeing

Additional perks:

• Team outings and social events
• Team competitions like Fry Cup and Olympics
• Employee discount program
• Wellbeing support and employee assistance
• Career development opportunities
• Enhanced maternity and paternity leave
• Pension scheme

Ideal candidates will be enthusiastic about:

• Perfect burgers and fries
• Our core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Leading from the front and being hands-on
• Delivering excellent customer service

Responsibilities include:

• Managing Crew & Quality Control
• Supporting the General Manager in delivering quality products
• Providing an exceptional team experience and a positive working environment
• Ensuring customer satisfaction and handling complaints
• Overseeing smooth shift operations and embodying company values
• Leading by example, working on the line and in the dining area

Career growth opportunities:

• Support to become an Assistant Manager
• Build a long-term career with Five Guys