Shift Manager

TieTalent; Winchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company as a Shift Manager, where you'll lead a team in delivering exceptional customer experiences across multiple service channels. This role involves inspiring the team, maintaining high shop standards, and serving customers in a friendly manner. Enjoy competitive pay, discounts, growth opportunities, and a supportive work culture focused on inclusion and well-being.

Benefits

Competitive pay paid weekly

Colleague discount up to 50% off products

Free hot drinks while on shift

Paid breaks

Sharing 10% of profits with colleagues

Health and Wellbeing App

Holiday entitlement that grows with career

Colleague share plans

Pension scheme with company contributions

Long service awards

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire team to deliver excellent results and maintain high shop standards.
• Lead by example in serving customers.
• Ensure displays are stocked and the shop is clean and presentable.

Skills

Leadership

Customer Service

Team Supervision

Job description

About

Join us as a Shift Manager and you'll be part of a team that loves putting customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us — whether they order in store or online.

While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver excellent results and maintain high standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our popular products, including making sandwiches and managing the ovens
• Ensure displays are fully stocked at all times, with plenty of choices for customers
• Keep the shop clean, tidy, and presentable

What We Can Offer You

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans for investing and saving
• Pension scheme with company contributions up to 7%
• Confidential employee assistance app and helpline for wellbeing
• Long service awards celebrating milestones
• Savings and discounts for shopping, leisure, and wellbeing

About You

You will be reliable with natural leadership abilities and a passion for delivering exceptional customer service.

You will support an inclusive culture, recognizing that diversity is valuable.

If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About Us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and be themselves at work. Learn more about us at: Greggs Careers | About Greggs.

Location

• Winchester, England

Languages

• English