Shift Manager

Greggs; West Boldon; On-site; GBP 60,000 - 80,000; Full time

Job summary

Rejoignez une entreprise emblématique en tant que Shift Manager, où votre rôle consistera à inspirer et motiver votre équipe tout en garantissant une expérience client exceptionnelle. Avec des responsabilités variées allant de la gestion d'équipe à la préparation de produits, ce poste offre des opportunités de croissance professionnelle, des réductions et un environnement de travail inclusif.

Benefits

Réduction pour les collègues jusqu'à 50%

Boissons chaudes gratuites

Pauses payées

Partage de 10% des bénéfices

Application de santé et bien-être

Congés qui augmentent avec les années

Plans d'actionnariat pour les collègues

Régime de retraite

Assistance confidentielle

Récompenses pour ancienneté

Qualifications

• Vous aurez une expérience de supervision dans un environnement axé sur la clientèle.
• Aptitude à créer une culture inclusive et à soutenir les collègues.

Responsibilities

• Inspirer l'équipe pour atteindre d'excellents résultats.
• Gérer et préparer les produits populaires comme les sandwiches.
• Assurer un environnement propre et accueillant pour les clients.

Skills

Leadership

Service client

Responsabilité

Job description

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.

As part of the management team,you’llbe responsible forlooking after the shop when the Managerisn’taround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.Y ou'lllead the way inmaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean,tidyand presentable

What we can offer you

• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Longserviceawards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing

About you

You’llbe reliable anddemonstratenatural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

Ifyou’vegotpreviousteam supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .

• Salary £13.50 per hour which includes a 20p per hour band increment.
• Frequency Hourly
• Job Reference greggs/TP/5413/44580
• Contract Type Permanent
• Contract Details Shift pattern and availability can be discussed at interview.
• Closing Date 07 July, 2025
• Job Category Retail
• Business Unit Retail
• Location North Road Boldon Colliery, United Kingdom