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Shift Manager
Greggs plc
Welton le Wold
On-site
GBP 60,000 - 80,000
Full time
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Job summary
Join a leading company as a Shift Manager where you will engage and motivate your team to deliver excellent customer service. You will oversee shop operations, ensuring a brilliant experience for all customers. Enjoy numerous perks including colleague discounts, free hot drinks, and share plans that contribute to your savings.
Benefits
Qualifications
- Previous team supervisory experience in a customer-focused environment.
- Reliability and natural leadership abilities.
- Passionate about delivering exceptional customer service.
Responsibilities
- Inspire the team to deliver excellent results and maintain high shop standards.
- Lead by example and serve customers in a fast and friendly manner.
- Ensure displays are fully stocked and shop is clean and presentable.
Skills
Job description
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.
As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You will lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver excellent results and maintain the high standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our popular products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choices for our customers
- Keep the shop clean, tidy, and presentable
What we can offer you
- Colleague discount allowing you and a family member to enjoy up to 50% off our products
- Free hot drinks for you to enjoy while on shift
- Paid breaks to recharge during your shift
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career progresses with us
- Colleague share plans to help you invest and save for your future
- Pension scheme with contributions matched up to 7%
- Confidential employee assistance app and helpline for your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for shopping, leisure, and wellbeing
About you
You’ll be reliable with natural leadership abilities, and passionate about delivering exceptional customer service.
You’ll also support an inclusive culture—recognising and valuing diversity.
If you have previous team supervisory experience in a customer-focused environment, we want to hear from you. If you meet the role’s availability requirements, apply now!
About us
At Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome at Greggs. We want all colleagues to feel welcomed and able to be themselves at work. Learn more about us here: Greggs Careers | About Greggs.
- Salary: £13.50 per hour, including a 20p band increment.
- Frequency: Hourly
- Job Reference: greggs/TP/4804/45271
- Contract Type: Permanent
- Contract Details: Shifts between 5:30 am - 8:30 pm, Monday to Saturday, and 7 am - 6:30 pm on Sundays
- Closing Date: 01 August 2025
- Job Category: Retail
- Business Unit: Retail
- Location: 37A Welton Road, Bromborough, United Kingdom
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