Shift Manager

DHL eCommerce UK; Stafford; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company recognized as one of the UK’s best workplaces! As a Shift Manager, you will play a crucial role in ensuring the safe and efficient throughput of traffic in a busy warehouse. This hands-on position requires a strong work ethic and attention to detail. You'll manage operations, support planning, and ensure compliance while achieving key performance targets. With a commitment to employee growth and a diverse work culture, this is an exciting opportunity to advance your career in a supportive environment. Don't miss your chance to make a difference!

Benefits

Discount vouchers for restaurants

Healthcare

Pension

Enhanced family leave

Childcare discounts

Employee assistance programme

Qualifications

• 1+ year of experience in a supervisory role.
• Strong knowledge of resource management and deployment.
• Excellent communication skills for operational exchange.

Responsibilities

• Manage and reconcile warehouse operations effectively.
• Ensure compliance with transport rules and regulations.
• Achieve or exceed KPI targets consistently.

Skills

Management

Resource Management

Communication

IT Skills

Job description

Position: Shift Manager

Contract Type: Permanent – 45 hours per week

Location: Stafford ST16 3EF

Shift: Nights / Sunday - Thursday / 23:00 - 08:30

Why choose DHL eCommerce UK?

Want to work for one of the UK’s best workplaces? DHL eCommerce UK has been recognized as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th consecutive year. We offer competitive pay rates and a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare, pension, enhanced family leave, childcare discounts, employee assistance programme, and more.

About the role:

This role ensures the safe and efficient throughput of traffic within the various sortation areas of the operation, in accordance with work area requirements. You need a strong work ethic and attention to detail. It’s a physical role in a busy warehouse hub, requiring constant activity throughout your shift. Your focus on detail will ensure parcels reach customers on time.

Key Role Responsibilities:

• Management & reconciliation of warehouse operations (deliveries, Holdbay, etc.)
• Efficient management of bulk/return deliveries with C&D and LGV fleet
• Support bulk collection customer planning
• Support LGV transport rules & regulations
• Assist the Site/Operations Manager as needed
• Deploy operational resources effectively according to work area needs
• Achieve or exceed KPI targets
• Manage agency workers, ensuring statutory compliance
• Maintain daily communication between shifts for accurate handovers

The ideal candidate will have:

• At least 1 year of experience in a supervisory or similar role
• Knowledge of resource management and deployment
• Excellent communication skills for operational information exchange
• Good IT skills

Career development:

We value employee growth and offer dedicated learning and development programmes, fostering an open culture where everyone’s voice is heard. You can shape your future career at DHL eCommerce UK.

Next steps:

If you meet the requirements and are ready for your next career move, submit your application along with an up-to-date CV.

Our approach to Diversity and Inclusion:

As a global company, we see diversity as a strength. We are committed to attracting the best candidates regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. Our resourcing activities are fair, transparent, and consistent across the UK.