Shift Manager

Greggs; Sale; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading company in the food retail sector is looking for a Shift Manager in Sale. In this role, you will lead the team to deliver excellent customer experiences, maintain shop standards, and prepare products with a focus on quality service. With competitive pay and multiple benefits, this position is ideal for those passionate about customer service and team leadership.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

10% profit share

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with contributions matched

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday expenses

Qualifications

• Proven experience in a supervisory role, ideally in a customer-focused setting.
• Reliable with natural leadership abilities.
• Passionate about delivering exceptional customer service.

Responsibilities

• Inspire and maintain high standards of the shop.
• Lead by example in serving customers positively.
• Manage product preparation and shop cleanliness.

Skills

Leadership

Customer Service

Team Motivation

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with plenty of choices for our customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to support your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure, and wellbeing

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture — recognizing and valuing that difference is good. If you have previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! Our culture — how we behave and support each other — makes us special. Everyone’s welcome at Greggs. Whatever your background, preferences, or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here:.