Shift Manager

JR United Kingdom; Penrith; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading food service provider is seeking a Shift Manager in Penrith to oversee operations during the Manager's absence. You will inspire and support your team to ensure a high standard of customer service. The ideal candidate has supervisory experience and strong leadership skills. Competitive pay and benefits are offered, including colleague discounts and health support.

Benefits

Competitive pay paid weekly

Colleague discount of up to 50%

Free hot drinks during shifts

Paid breaks

Health and Wellbeing App

Growing holiday entitlement

Pension scheme with employer contributions

Long service awards

Qualifications

• Reliable with natural leadership skills.
• Passion for customer service.
• Previous supervisory experience in a customer-focused environment preferred.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare popular products, manage ovens, and stock displays.
• Keep the shop clean and presentable.

Skills

Leadership

Customer service

Team motivation

Job description

Join us as a Shift Manager and be part of a team that puts customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience whether they order in-store or online.

During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example and serve customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of options
5. Keep the shop clean, tidy, and presentable

What we can offer you:

• Competitive pay paid weekly
• Colleague discount of up to 50% on Greggs products
• Free hot drinks during your shift
• Paid breaks to recharge
• Sharing 10% of our profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Growing holiday entitlement
• Share plans for investment and savings
• Pension scheme with up to 7% employer contributions
• Employee assistance app and helpline for wellbeing
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you:

You should be reliable with natural leadership skills and a passion for customer service. Supportive of an inclusive culture that values diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!

About us:

At Greggs, we love what we do and have fun! Our culture is built on support and behavior. Everyone is welcome, regardless of background, preferences, or beliefs. Learn more about us at: Greggs Careers | About Greggs.