Shift Manager

JR United Kingdom; Northern Ireland; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager, where you'll inspire your team to provide excellent customer service while managing shop operations. Enjoy competitive pay, generous discounts, and a supportive workplace culture that values inclusivity.

Benefits

Colleague discount up to 50% off

Free hot drinks during your shift

Paid breaks

Sharing 10% of profits with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with contributions matched up to 7%

Confidential employee assistance app and helpline

Long service awards

Savings and discounts for shopping, leisure, and wellbeing

Qualifications

• Previous supervisory experience in a customer-focused environment is preferred.
• Natural leadership qualities and a passion for delivering exceptional customer service.
• Supportive of an inclusive culture that values diversity.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.

Skills

Leadership

Customer Service

Reliability

Job description

Join us as a Shift Manager and be part of a team that loves putting customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and ensure they have what they need to do an excellent job.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience, whether they order in-store or online.

During a typical shift, you can expect to:

• Inspire the team to deliver excellent results and maintain high standards
• Lead by example and serve customers in a fast and friendly manner
• Prepare products, including making sandwiches and managing ovens
• Ensure displays are fully stocked with a variety of options
• Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount up to 50% off Greggs products for you and a family member
• Free hot drinks during your shift
• Paid breaks
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with remote GP and physiotherapy services
• Growing holiday entitlement
• Colleague share plans for investing and saving
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you

You will be reliable with natural leadership qualities and a passion for delivering exceptional customer service. You support an inclusive culture that values diversity. If you have previous supervisory experience in a customer-focused environment and meet the role's availability requirements, we encourage you to apply.

About us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs. Learn more about us: Greggs Careers | About Greggs.