Shift Manager

JR United Kingdom; Newtownabbey; On-site; GBP 20,000 - 26,000; Full time

Job summary

Join a leading company as a Shift Manager, playing a crucial role in enhancing customer experience and team motivation. You'll oversee shop operations while ensuring high standards and maintaining a vibrant working environment, with numerous benefits and supportive culture.

Benefits

Competitive pay, paid weekly

Colleague discount of up to 50% on Greggs products

Free hot drinks during shifts

Paid breaks

10% profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Pension scheme with up to 7% employer contributions

Long service awards

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.
• Passionate about customer service.

Responsibilities

• Inspire the team to deliver outstanding results.
• Lead by example and serve customers efficiently.
• Maintain cleanliness and tidiness of the shop.

Skills

Leadership

Customer Service

Job description

Join us as a Shift Manager and be part of a team that prioritizes customers. As part of the management team, you'll be responsible for overseeing the shop when the Manager isn't around. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in providing a brilliant shopping experience, whether customers order in store or online.

During a typical shift, you can expect to:

• Inspire the team to deliver outstanding results and maintain high standards
• Lead by example and serve customers efficiently and courteously
• Prepare products, including making sandwiches and managing ovens
• Keep displays stocked and appealing
• Maintain cleanliness and tidiness of the shop

What we can offer you

• Competitive pay, paid weekly
• Colleague discount of up to 50% on Greggs products
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with remote GP and physiotherapy services
• Growing holiday entitlement
• Share plans for investment and savings
• Pension scheme with up to 7% employer contributions
• Employee assistance app and helpline for wellbeing
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you

You should be reliable with natural leadership abilities and a passion for customer service. Supportive of an inclusive culture, recognizing that diversity is valuable. If you have previous supervisory experience in a customer-focused environment and meet the availability requirements, we encourage you to apply.

About us

At Greggs, we love what we do and have fun! Our culture is built on supporting each other. Everyone is welcome, regardless of background, preferences, or beliefs. Learn more about us at: Greggs Careers | About Greggs.