Shift Manager

JR United Kingdom; Newry; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager where you'll lead a team dedicated to exceptional customer service. You'll inspire your team while ensuring a clean, stocked, and welcoming shop environment. Enjoy competitive pay, colleague benefits, and opportunities for career progression at Greggs.

Benefits

Competitive pay paid weekly

Colleague discount up to 50% off products

Free hot drinks while on shift

Paid breaks

Share 10% of profits

Health and Wellbeing App

Increasing holiday entitlement with progression

Colleague share plans

Pension scheme with company contributions

Confidential employee assistance app and helpline

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable and demonstrates natural leadership.
• Passionate about delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example in serving customers in a fast and friendly manner.
• Ensure displays are fully stocked and shop is clean and presentable.

Skills

Leadership

Customer Service

Team Motivation

Reliability

Job description

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Join us as a Shift Manager

You'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience, whether they order in-store or online.

During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop.
2. Lead by example and serve our customers in a fast and friendly manner.
3. Prepare our popular products, including making sandwiches and managing ovens.
4. Ensure displays are fully stocked with a variety of choices for customers.
5. Keep the shop clean, tidy, and presentable.

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge
• Share 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement that increases with your career progression
• Colleague share plans to help you save and invest
• Pension scheme with company contributions up to 7%
• Confidential employee assistance app and helpline
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You are reliable, demonstrate natural leadership, and have a passion for delivering exceptional customer service. You support an inclusive culture, valuing diversity.

If you have previous supervisory experience in a customer-focused environment and meet the role's availability requirements, we want to hear from you. Apply now!

About us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and be themselves at work. Learn more about us at Greggs Careers | About Greggs.

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