Shift manager

J D Wetherspoon; Newcastle-under-Lyme; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading pub chain in Newcastle-under-Lyme is seeking a Shift Manager to oversee pub operations. Responsibilities include team motivation, customer service, and ensuring compliance with standards. This role offers a competitive salary starting at £28,167, increasing after training, along with a comprehensive benefits package. Ideal candidates are team-oriented with a can-do attitude. Flexible working hours are part of the role.

Benefits

28 days’ paid holiday

Company sick pay

Bonus scheme up to 25% of salary

Employee discounts

Pension scheme

Qualifications

• Ability to motivate and support team members.
• Strong customer service skills.
• Flexibility to work various shifts.

Responsibilities

• Ensure operational compliance with company standards.
• Lead and motivate the pub team.
• Manage customer interactions and administration.

Skills

Team Leadership

Customer Service

Problem Solving

Organizational Skills

Motivation

Job description

Overview

Job Ref: 639175

Job Title: Shift manager

Pub: The Arnold Machin, Newcastle-under-Lyme

Salary: £28,167 (increasing to £29,363 after training; additional pay-weighting within the M25 and at other selected locations)

Closing Date: 11-10-2025

Vacancy Description

A shift manager supports the pub manager and, when running a shift, takes responsibility for the pub’s operation. This includes motivating, supporting and organising the team, responding to customers, delegating tasks and working in all areas of the business, including in the kitchen and behind the bar.

We’re looking for people with personality, a can-do attitude and not afraid of hard work. In return, we will train and develop your skills to succeed in a career at Wetherspoon, offering an award-winning training programme and a competitive pay and benefits package.

Pay and Benefits

• Starting salary of £28,167, increasing to £29,363 after training (there is additional pay-weighting within the M25 and at other selected locations)
• 40-hour working week
• 28 days’ paid holiday
• Company sick pay (after a qualifying period)
• Bonus scheme (up to 25% of salary)
• Complimentary meal and drink at work
• Off-duty employee discount of 20% (food, drinks and hotel accommodation)
• Free shares in the company (after 18 months’ service)
• Pension scheme
• Loyalty reward (additional holiday, after five years’ service)
• Future pub management opportunities

The Role

• When running a shift, taking responsibility for the pub’s operation, including compliance with company operating standards and legislation, dealing with customers, administration and cash management
• Leading, supporting and motivating the team
• Prioritising tasks, delegating and problem-solving
• Working a variety of shifts across the week (including front of house and in the kitchen)
• Delivering high standards in all areas: cleanliness, product quality, customer service, maintenance and atmosphere

Wetherspoon promotes an inclusive working environment where everyone is welcome. When you’re at work, we want you to feel comfortable being yourself. Whatever your background, preferences or beliefs, we’ll ensure that you have the skills and knowledge you need for a great career with us.

Read more about our shift manager role

Hours and Scheduling

• Hours per week: 40
• Monday: Flexible
• Tuesday: Flexible
• Wednesday: Flexible
• Thursday: Flexible
• Friday: Flexible
• Saturday: Flexible
• Sunday: Flexible

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