Shift Manager

JR United Kingdom; Newbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Newbury is seeking a Shift Manager to oversee shop operations, ensuring excellent customer service and team motivation. The ideal candidate has supervisory experience and a passion for service. This role comes with competitive pay, discounts, and benefits such as a pension scheme and holiday entitlement.

Benefits

Competitive pay paid weekly

Colleague discount of up to 50%

Free hot drinks during shifts

Paid breaks

10% profit sharing

Health and Wellbeing App

Increasing holiday entitlement

Pension scheme with employer contributions

Employee assistance app

Long service awards

Savings and discounts for shopping

Qualifications

• Proven team supervisory experience in a customer-focused environment.
• Passion for customer service and ability to engage customers.
• Reliability and supportive of an inclusive culture.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example and serve customers quickly and warmly.
• Manage shop cleanliness and product displays.

Skills

Leadership

Customer service

Team motivation

Job description

Join us as a Shift Manager and be part of a team that loves putting customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in ensuring customers have a brilliant experience, whether they order in-store or online.

During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example and serve customers quickly and warmly
3. Prepare products, including making sandwiches and managing ovens
4. Keep displays fully stocked and appealing
5. Maintain cleanliness and tidiness of the shop

What we can offer you

• Competitive pay paid weekly
• Colleague discount of up to 50% on Greggs products
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with remote GP and physiotherapy services
• Holiday entitlement increasing with your career
• Share plans to help you save and invest
• Pension scheme with up to 7% employer contributions
• Confidential employee assistance app and helpline
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you

You will be reliable, demonstrate natural leadership, and have a passion for customer service. Supportive of an inclusive culture, you recognize and value diversity. Previous team supervisory experience in a customer-focused environment is preferred. If you meet the role's availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and authentic at work. Learn more about us at: Greggs Careers | About Greggs.