Shift Manager

Greggs Plc; Newbury; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager and be part of a team dedicated to customer satisfaction. You will lead and motivate your team, ensuring high standards and exceptional service, while benefiting from competitive pay and great perks.

Benefits

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

10% of profits shared with colleagues

Health and Wellbeing App

Holiday entitlement that grows with your career

Colleague share plans

Pension scheme with contributions matched up to 7%

Confidential employee assistance app and helpline

Long service awards

Qualifications

• Supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.
• Ability to support an inclusive culture.

Responsibilities

• Inspire the team to deliver excellent results.
• Prepare popular products like sandwiches.
• Ensure the shop is clean, tidy, and fully stocked.

Skills

Customer service

Leadership

Reliability

Job description

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online.

While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver excellent results and maintain high standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our popular products, including making sandwiches and managing ovens
• Ensure displays are fully stocked at all times with a variety of options for customers
• Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of all our profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you save and invest for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating career milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable, demonstrate natural leadership, and have a passion for delivering exceptional customer service.

You’ll also support an inclusive culture, recognizing that diversity is valuable.

If you have previous supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone’s welcome at Greggs. We value diversity and want all colleagues to feel comfortable being themselves at work. Learn more about us here: Greggs Careers | About Greggs.