Shift Manager

TieTalent; Newbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading food service provider in Newbury is seeking a Shift Manager who will lead a customer-focused team. As part of the management team, you'll motivate colleagues, manage shop operations in the absence of the Manager, and ensure a great shopping experience. Ideal candidates will have team supervisory experience and a passion for customer service. Competitive pay and numerous employee benefits offered.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

Health and Wellbeing App

Growing holiday entitlement

Pension scheme with company matching

Confidential employee assistance

Long service awards

Savings and discounts for shopping

Qualifications

• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.
• Previous team supervisory experience in a customer-focused environment preferred.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example in serving customers.
• Prepare products and manage displays.
• Keep the shop clean and presentable.

Skills

Leadership

Customer service

Team motivation

Job description

About

Join us as a Shift Manager and you'll be part of a team that loves putting customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online.

While no two shifts will be the same, during a typical shift you can expect to:

1. Inspire the team to deliver excellent results and maintain the shop's standards.
2. Lead by example and serve our customers in a fast and friendly manner.
3. Prepare our products, including making sandwiches and managing ovens.
4. Ensure displays are fully stocked with a variety of options for customers.
5. Keep the shop clean, tidy, and presentable.

What We Can Offer You

• Competitive pay paid weekly
• Colleague discount of up to 50% off Greggs products for you and a family member
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Growing holiday entitlement as your career progresses
• Colleague share plans for future investment and savings
• Pension scheme with company matching up to 7%
• Confidential employee assistance app and helpline
• Long service awards celebrating career milestones
• Savings and discounts for shopping, leisure, and wellbeing

About You

You should be reliable with natural leadership abilities and a passion for delivering exceptional customer service.

You should support an inclusive culture, valuing diversity. Previous team supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!

About Us

At Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone is welcome, regardless of background, preferences, or beliefs. Learn more about us: Greggs Careers | About Greggs.

• Location: Newbury, England, United Kingdom

Languages

• English