Shift Manager

Kion Group; Metropolitan Borough of Solihull; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Shift Manager to lead a dynamic team in a fast-paced logistics environment. This role is pivotal in managing day-to-day operations, ensuring that both customer and company expectations are met while achieving key performance indicators. You will be responsible for maintaining and repairing equipment, diagnosing faults, and ensuring compliance with health and safety regulations. If you are a proactive leader with a passion for continuous improvement and a strong technical background, this opportunity offers you the chance to make a significant impact in a global engineering company.

Benefits

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Qualifications

• Strong team management skills with a focus on customer satisfaction.
• Experience in diagnosing mechanical and electrical faults.

Responsibilities

• Manage shift teams and ensure compliance with KPIs.
• Perform maintenance and repairs on equipment as per standards.
• Lead continuous improvement initiatives within the team.

Skills

Team Management

Mechanical Fault Diagnosis

Electrical Fault Diagnosis

Customer Relationship Management

Health & Safety Compliance

Continuous Improvement

Education

ONC in Electrical / Mechanical Engineering

Recognised Engineering Apprenticeship

Foundation qualifications in people management

Tools

PLC Equipment

Mechanical & Electrical Technical Manuals

Computer Literacy

Job description

Logistics Is Our Business. People Are Our Passion

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.

Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions.

What we offer:

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Tasks and Qualifications:

Working for a globally recognised customer, the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Shift Manager you will be...

Making your impact:

• Managing the shift team in day-to-day activities.
• Leading from the front and managing customer expectations.
• Maintaining, repairing, and supporting the equipment detailed within the agreed Dematic scope of contract on the Customers site.
• Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
• Undertaking AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals.
• Undertaking scheduled repairs in accordance with the manufacturers recommendations and industry standard practices.
• Diagnosing Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs.
• Prioritising system faults.
• Compliance with Health & Safety legislation at all times.
• Ensuring quality of output at all times.
• Accurately recording all work undertaken.
• Involvement in continuous improvement and enhancement opportunities.
• Maintaining product flow at all times.
• Ensuring on-site spares are kept to optimum levels.
• Representing the company in a professional manner at all times and maintaining customer relations.
• Adherence to the Quality processes and procedures as set out by the company.
• Fully interacting with the customer in day-to-day activities.
• Fully embracing and ensuring delivery of key staff processes:
  • Team and individual attendance.
  • Staff discipline.
  • Staff development identified through Staff Dialogue (appraisal).
• Monitoring and steering third party support contracts to ensure delivery of key service KPI’s.
• Fully interacting with other engineering team leaders to ensure consistency across shifts and best practice is shared.
• Being a point of escalation and control during breakdown situations.

Contributing to the team:

• ONC in Electrical / Mechanical Engineering.
• IOSH working safely (desirable).
• Experience in previously managing a team (desirable).
• Foundation qualifications in people management (desirable).
• Recognised Engineering Apprenticeship.
• A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings.
• Basic understanding of control systems and problem-solving techniques.
• Basic understanding of PLC equipment.
• Working at height experience and willingness.
• Previous experience of working with various conveyor systems.
• Good level of PC literacy.
• Understanding of pre-preventive maintenance (PPM) schedules.
• Working knowledge of FEM and BS standards governing the automated warehouse industry.
• Having a continuous improvement mentality.