Shift Manager

Pizza Hut Delivery, London; Mansfield; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension with Penfold

Discounted insurances

28 days holiday (full-time)

Job summary

Pizza Hut is seeking a Shift Manager in Mansfield to lead on-shift operations, coach the team and drive guest satisfaction. You will oversee service, food quality and costs, while maintaining health and safety standards on site.

The role emphasizes leadership, teamwork, and excellent communication, with a focus on delivering memorable guest experiences and productive shifts.

Qualifications

• Strong leadership qualities and excellent communication skills.
• Team player with good interpersonal skills.
• Focus on guest satisfaction and listening to customer requests.

Responsibilities

• Drive sales on shift and manage costs while maintaining quality.
• Lead and coach team to deliver exceptional guest experiences.
• Ensure food safety, hygiene and restaurant standards on shift.

Skills

Leadership

Teamwork

Guest focus

Communication

Job description

The following content displays a map of the jobs location - Nottingham Road, Mansfield, Nottinghamshire

Closing Date:

11/09/2026

Job Category:

Region / Division:

Restaurant

Business Unit:

Operations

Package Description

Become a Pizza Hut Shift Manager: Lead, Learn, and Grow

We offer a competitive hourly rate of £13.71 a share of the tronc (tips) and a fantastic benefits package designed to support you.

Financial Wellbeing & Protection

• Pension with Penfold
• Financial services including discounted insurances

Paid Time Off

• Holiday: up to 28 days full time (prorated if part time)
• Company sick pay

Health and Wellbeing

• Health Wellness Tools: discounted gym membership, health assessments
• Employee Assistance Programme: for both professional and personal support

Discounts and Perks

• Employee discount card across thebrand
• Discounts and cashback at major retailers, holiday companies, cinemas, entertainment parks and across thebrand

Job Introduction

Ever dreamed of creating legendary moments at a place where people love to eat work and learn? As a Shift Manager at Pizza Hut, you'll do just that!

As a Shift Manager at Pizza Hut restaurants, you’ll be the driving force behind delivering exceptional guest experiences. Your role is crucial in inspiring and developing your team to create a welcoming atmosphere where every guest feels valued.

Main Responsibilities

As a Shift Manager, you'll play a vital role in creating unforgettable experiences for our guests. Your passion for pizza and people will shine through as you motivate your team to deliver exceptional service and delicious food. You'll be hands‑on, driving sales, and controlling costs while ensuring the highest standards of food safety and hygiene.

Required mindset:

• Teamwork: Leading & coaching your colleagues on shift is key to our success.
• Guest focus: Listen to customer requests, go the extra mile, and ensure their satisfaction.
• Maintaining standards: Keep our restaurant looking its best and prioritize health & safety.

The Ideal Candidate

We're passionate about creating vibrant communities at Pizza Hut restaurants across the UK, where delicious food and unforgettable experiences are shared.

We're looking for individuals who are passionate about hospitality and possess strong leadership qualities. You should be a team player with excellent communication and interpersonal skills.

About The Company

We’re proud to be a diverse & Inclusive employer providing opportunities where anyone can build a career in making memorable moments for our guests.

• Growth and Development: We invest in our people. 80% of our restaurant managers are promoted from within, and we offer apprenticeship programs up to foundation degree level.
• Inclusive Workplace: We're proud to be a diverse and inclusive employer, where everyone has the opportunity to build a fulfilling career.
• Skills for Life: We go beyond just jobs. We develop essential skills and positive mental health practices to empower our team members for success.
• Making a Difference: We take responsibility for our people and the environment, striving to create a positive impact in everything we do.