Shift Manager

Greggs; Ludlow; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager where you'll engage and motivate your team to deliver exceptional customer service. You'll lead the shop in the absence of the manager, ensuring a brilliant experience for our customers while promoting a culture of inclusivity. With competitive pay, a range of benefits including pension scheme and health services, this role is ideal for those with supervisory experience in a customer-focused setting.

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

10% of all profits shared with colleagues

Health and Wellbeing App

Increasing holiday entitlement

Colleague share plans

Pension scheme with 7% matching

Employee assistance app and helpline

Long service awards

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Able to inspire and lead a team to deliver excellent customer service.
• Supportive of an inclusive culture.

Responsibilities

• Inspire the team and maintain excellent shop standards.
• Prepare products and ensure displays are stocked.
• Keep the shop clean and presentable.

Skills

Leadership

Customer Service

Team Motivation

Job description

About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team,you’llbe responsible forlooking after the shop when the Managerisn’taround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You'lllead the way inmaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to:

Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop

Lead by example and serve our customers in a fast and friendly manner

Prepare our much-loved products, including making sandwiches and managing the ovens

Ensure our displays are fullystocked at all times, with plenty of choice available for our customers

Keep the shop looking clean,tidyand presentable

What we can offer you

Competitive paypaid weekly

Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products

Free hot drinksfor you to enjoy while on shift

Paid breaksallowing you to recharge your batteries

We share 10% of all our profits with our colleagues

Health and Wellbeing App providing Remote GP and Physiotherapy services

Holiday entitlement that growsas your career grows with us

Colleague share plans to help you invest and save for your future

Pension schemeto help you plan for your future. We’ll match your contributions up to 7%

Confidential employee assistance app and helplineto help with your wellbeing

Longserviceawardscelebrating key milestones in your career

Savings and discountsfor your everyday shopping, leisure and wellbeing

About youYou’llbe reliable anddemonstratenatural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.Ifyou’vegotpreviousteam supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!About usHere at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here:.

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Created on 16/07/2025 by TN United Kingdom