Shift Manager

Culina; London Borough of Barking and Dagenham; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Company Bonus

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culina is seeking a Shift Manager for our Contract Logistics division in London. You will support the Operations Manager in daily warehouse runs, ensuring safety, quality, and timely dispatch to meet contractual KPIs. Shift pattern is 14:00–22:00, Monday–Friday, with a focus on team development and process improvements.

Join Culina to contribute to a high-performing site, drive continuous improvement, and deliver exceptional customer experiences across our nationwide logistics network.

Qualifications

• Demonstrate strong attention to detail.
• Strong written and verbal communication skills.
• Good interpersonal and negotiation abilities.
• Ability to prioritise workloads and meet deadlines.
• Experience leading a warehouse shift preferred.

Responsibilities

• Lead and motivate shift team to hit productivity and service KPIs.
• Maintain health, safety, and hygiene standards; ensure paperwork.
• Ensure quality/compliance and audit standards.
• Deliver daily communications and feedback.
• Manage Goods Inwards to ensure quick receipts.
• Develop team members and succession planning.
• Handle disciplinary/grievance interviews per procedure.
• Monitor sickness absence and return-to-work interviews.
• Oversee time and attendance systems.
• Provide regular performance feedback.
• Plan manpower with overtime and agency staff.
• Enforce company policies and training.
• Support management with ad-hoc warehouse duties.

Skills

Attention to detail

Communication

Interpersonal skills

Team leadership

Work under pressure

Time management

Team collaboration

Tools

MS Word

Excel

Outlook

WMS knowledge

Job description

Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.

We currently have an exciting opportunity in our Contract Logistics division – through flexible warehousing, transport and fulfilment solutions, we simplify complexity, drive continuous improvement and create exceptional experiences for customers. Delivering certainty. Creating value. Enabling growth.

Job Description

Life in this role

As part of our Contract Logisticsdivision, we have an exciting opportunity to join the team as a Shift Manager.

As a Shift Manager you will contribute to the success of the site by supporting the Operations Manager in the day-to‑day running of the warehouse, ensuring all aspects of Health & Safety within the Warehouse are maintained and product is picked and dispatched to the highest standard in order to meet contractual KPI’s.

Shift Pattern is Monday - Friday with start/finish times of 14:00-22:00.

KEY ACCOUNTABILITIES

• Manage and motivate the shift team in order to ensure that productivity and service KPI’s are achieved or exceeded.
• Ensure the highest possible levels of health, safety and hygiene are upheld so that legislative and quality requirements can be complied with, ensuring relevant paperwork is completed and retained.
• Ensuring the highest levels of Quality and compliance are maintained and that the site operates to the Audit standard required.
• Deliver communication briefings so that all shifts are aware of all Company and local issues and employees are able to offer input / improvements and feel involved.
• Manage Goods Inwards area to ensure that receipts are made quickly and without damaging goods so that stock is available to satisfy orders.
• Develop all team members so that their contributions to the Warehouse can be maximised and succession plan.
• Carry out disciplinary / grievance interviews and investigations in line with Company procedure.
• Monitor and control sickness absence levels in line with Company policy and carry out return to work interviews effectively and efficiently.
• Monitor and control time and attendance system.
• To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
• Man power planning, by ensuring the appropriate levels of overtime and agency workers to efficiently and cost effectively run the shift.
• Enforce and adhere all Company policies and procedures.
• Monitor and control training for teams, ensuring the correct amount of health & safety representation on shift, i.e. First Aiders, Fire Marshalls etc.
• Support Management in any ad‑hoc duties within the Warehouse function.

Qualifications

What you’ll need...

• Able to demonstrate a high level of attention to detail.
• Should have good oral and written communication skills.
• Strong interpersonal, conciliation skills and the capacity to network with suppliers and customers.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Ability to efficiently lead a team, delegate, supervise functions and keep staff motivated.
• Able to work as part of a team or individually.
• Must be flexible in approach to work and shift patterns.
• PC Literate in MS Word, Excel and Outlook.
• Working knowledge of WMS systems would be useful but not essential.
• Experience in a packing, or e‑commerce operation would be advantageous.

Additional Information

What is in it for you?

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.

• Company Bonus - we achieve more when we work together, that’s why we celebrate our shared success through our bonus scheme.
• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost‑effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers – free eye tests and discounts on prescription glasses.
• Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.

You may have seen that we're on an exciting journey as we bring our businesses closer together and build an even stronger future as one team. As part of this transformation, our businesses have united under a single brand: Culina.

Over time, our well‑known legacy brands, including IPS, Stobart, Great Bear, Fowler Welch, Warrens, CML, Stobart Europe, IRF and iForce, will transition to the Culina brand. During this period, you may still see these names displayed at some of our sites.

So, if you've applied for a role with Culina but see one of our legacy brands when you arrive for an interview or site visit, don't worry, you're in exactly the right place.