Shift Manager

DP World; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shift Manager to oversee night operations in a dynamic logistics environment. This role involves planning and coordinating shifts while ensuring high service levels and productivity. You will lead a diverse team, monitor KPIs, and ensure effective handovers between departments. With a focus on health and safety, you will respond to operational challenges, fostering a motivated and skilled workforce. Join a growing international organization that values personal growth and offers a competitive compensation package. This opportunity is perfect for those who thrive in fast-paced settings and are committed to excellence.

Qualifications

• Strong previous management experience within logistics operations.
• Proven experience in leadership and team development.

Responsibilities

• Manage night shift operations ensuring service quality and productivity.
• Lead a team of 15 direct and 10 indirect reports effectively.

Skills

Management Experience

Communication Skills

Leadership Development

Mathematics

English Proficiency

Team Player

Education

High School Diploma

Relevant Management Training

Tools

Warehouse Management Systems

MS-Office

Job description

DP World are currently recruiting for a Shift Manager to join our fast paced operation in Hinckley. In this role you will be responsible for the planning, management and coordination of the shift. This role is on our night shift, spanning Monday - Thursday 8pm - 6.30am.

About the role:

• Responsibility and control of the night shift ensuring the highest level of service is available at all times
• Responsible for planning the shift and monitoring targets, setting and following up on actions in case of non-achievement of the set KPIs
• Monitor the internal and external handovers between departments to ensure clean and complete transfer of product both internally and to external carriers
• Coordination of all shift activities within the Operation including productivity, cost control, resource utilisation and service achievement
• Responsible for all H&S on site during your shift period
• Respond effectively to situations arising on shift ensuring efficient operational output
• Leadership of 15 direct reports and 10 indirect reports plus operational warehouse operatives
• Ensure teams are effectively skilled/motivated/trained and resourced

Your Key Skills:

• Strong previous management experience within a fast paced logistics operation
• Excellent communication skills with expertise in managing customer relationship
• Good level of Maths and English
• Proven experience in leadership and development of teams (skills/training etc)
• Strong understanding with Warehouse Management Systems and MS-Office
• Team player, have strong communication skills, fast paced environment, able to work independently and be goal-oriented, proactive work with a high level of commitment.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.