Shift Manager

Greggs; Ipswich; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in the food industry seeks a Shift Manager for their Ipswich location. In this role, you'll oversee the team, ensure customer satisfaction, and maintain shop standards. With a range of perks including competitive pay and discounts, this position offers a great opportunity for those with leadership aspirations and a customer-focused mindset.

Benefits

Competitive pay paid weekly

Colleague discount up to 50% off Greggs products

Free hot drinks while on shift

Paid breaks

Sharing 10% of profits with colleagues

Health and Wellbeing App with Remote GP services

Holiday entitlement grows with career

Colleague share plans for investing

Pension scheme with contributions matched up to 7%

Confidential employee assistance app and helpline

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.
• Passionate about customer service.

Responsibilities

• Inspire the team to deliver excellent results.
• Serve customers in a fast and friendly manner.
• Prepare products and manage store displays.

Skills

Leadership

Customer Service

Reliability

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with plenty of choices for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans for investing and saving
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline
• Long service awards celebrating milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for customer service. You should support an inclusive culture, valuing diversity. If you have previous supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you.

About us

At Greggs, we love what we do and have fun! Our culture is about support and behavior. Everyone is welcome, regardless of background, preferences, or beliefs. Learn more about us on our website.

Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. For more info, check our Blog. Do not provide bank or payment details when applying. All applications should be made via the 'Apply now' button.

Created on 27/06/2025 by TN United Kingdom