Shift Manager

Greggs; Honiton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK bakery chain is looking for a Shift Manager in Honiton. You will engage and motivate the team while ensuring customers receive excellent service. Responsibilities include leading the team, managing product preparation, and maintaining store standards. Previous supervisory experience in a customer-focused environment is required. This role comes with competitive pay and various benefits, including colleague discounts and a pension scheme.

Benefits

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example and serve customers in a fast manner.
• Prepare products and manage the shop.
• Ensure the shop is clean and presentable.

Skills

Leadership

Customer service

Team motivation

Reliability

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing the ovens
4. Ensure displays are fully stocked with a variety of options for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to help you recharge
• Sharing 10% of all our profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that increases as your career progresses
• Colleague share plans to help you invest and save for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should be supportive of an inclusive culture—valuing diversity and difference. If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you.

About us

Here at Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel welcome and authentic at work. You can read more about us here:.