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Shift Manager

TN United Kingdom

Hereford

On-site

GBP 20,000 - 30,000

Full time

Yesterday
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Job summary

An established industry player is seeking a Shift Manager who is passionate about customer service and team leadership. In this dynamic role, you'll motivate your team to deliver exceptional service while maintaining high standards in a fast-paced environment. You'll engage with customers across various channels, ensuring a brilliant shopping experience. Join a company that values inclusivity and offers competitive pay, generous discounts, and a range of benefits designed to support your well-being and career growth. If you're ready to take the next step in your career, this is the opportunity for you.

Benefits

Colleague discount
Free hot drinks
Paid breaks
Profit sharing
Health and Wellbeing App
Growing holiday entitlement
Colleague share plans
Pension scheme
Employee assistance app
Long service awards

Qualifications

  • Demonstrate natural leadership abilities in a customer-focused environment.
  • Reliable and supportive of an inclusive culture.

Responsibilities

  • Inspire the team to deliver amazing results and maintain excellent shop standards.
  • Lead by example and serve customers in a fast and friendly manner.

Skills

Customer Service
Leadership
Team Motivation
Reliability

Education

Previous Supervisory Experience

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

  1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop
  2. Lead by example and serve our customers in a fast and friendly manner
  3. Prepare our much-loved products, including making sandwiches and managing the ovens
  4. Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
  5. Keep the shop looking clean, tidy, and presentable
What we can offer you
  • Competitive pay paid weekly
  • Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  • Free hot drinks for you to enjoy while on shift
  • Paid breaks allowing you to recharge your batteries
  • We share 10% of all our profits with our colleagues
  • Health and Wellbeing App providing Remote GP and Physiotherapy services
  • Holiday entitlement that grows as your career grows with us
  • Colleague share plans to help you invest and save for your future
  • Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
  • Confidential employee assistance app and helpline to help with your wellbeing
  • Long service awards celebrating key milestones in your career
  • Savings and discounts for your everyday shopping, leisure, and wellbeing
About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture - recognizing and valuing that difference is good. If you’ve previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences, or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here.

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