Shift Manager

Greggs; Grimsby; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join Greggs as a Shift Manager where you will lead a passionate team focused on delivering exceptional customer service. You’ll oversee shop operations in the absence of the Manager, ensuring excellence in service and product presentation. With competitive pay and numerous benefits, this role is perfect for those with a knack for leadership and customer engagement.

Benefits

Competitive pay paid weekly

Colleague discount up to 50% off products

Free hot drinks while on shift

Paid breaks

10% sharing of all profits

Health and Wellbeing App services

Growing holiday entitlement

Colleague share plans

Pension scheme with contribution matching

Confidential employee assistance helpline

Long service awards

Savings and discounts for shopping and leisure

Qualifications

• Previous team supervisory experience required.
• Passion for delivering exceptional customer service.
• Reliable with natural leadership abilities.

Responsibilities

• Inspire the team to deliver amazing results.
• Serve customers in a fast and friendly manner.
• Ensure displays are fully stocked and shop is clean.

Skills

Leadership

Customer Service

Job description

Social network you want to login/join with:

About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online.

During a typical shift, you can expect to:

1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with plenty of choice for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge your batteries
• Sharing 10% of all profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career progresses
• Colleague share plans to help you invest and save for your future
• Pension scheme with up to 7% contribution matching
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should support an inclusive culture, recognizing that diversity is valuable. If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About us

At Greggs, we love what we do and have fun! Our culture is about how we behave and support each other. Everyone’s welcome at Greggs. We value all backgrounds, preferences, and beliefs, and want all colleagues to feel welcome and authentic at work. You can read more about us here:.