Shift Manager

JR United Kingdom; Gretna; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fast-food chain in Gretna is seeking a Shift Manager to oversee shop operations, inspire the team, and ensure excellent customer service. Responsibilities include managing product preparation and maintaining shop standards. Ideal candidates will have a passion for customer service and previous supervisory experience. This position offers competitive pay and a range of employee benefits, including colleague discounts and paid breaks.

Benefits

Competitive pay, paid weekly

Colleague discount up to 50% on products

Free hot drinks during shifts

Paid breaks

Health and Wellbeing App

Growing holiday entitlement

Pension scheme with employer contributions

Qualifications

• Reliable with natural leadership skills.
• Passion for customer service.
• Previous supervisory experience in a customer-focused environment preferred.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example and serve customers efficiently.
• Prepare products, manage ovens, and keep the shop presentable.

Skills

Leadership

Customer service

Team motivation

Job description

Join us as a Shift Manager and be part of a team that prioritizes customers. As part of the management team, you'll be responsible for overseeing the shop when the Manager isn't present. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve customers through various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the effort to ensure customers have a great experience, whether ordering in-store or online.

During a typical shift, you can expect to:

• Inspire the team to deliver excellent results and maintain high standards
• Lead by example and serve customers efficiently and courteously
• Prepare products, including making sandwiches and managing ovens
• Ensure displays are stocked and appealing
• Keep the shop clean, tidy, and presentable

What we offer you

• Competitive pay, paid weekly
• Colleague discount up to 50% on Greggs products
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with remote GP and physiotherapy services
• Growing holiday entitlement
• Share plans for investing and saving
• Pension scheme with up to 7% employer contributions
• Employee assistance app and helpline
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you

You should be reliable with natural leadership skills and a passion for customer service. Supportive of an inclusive culture, valuing diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the role's availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture is about how we behave and support each other. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs. Learn more at: Greggs Careers | About Greggs.