Shift Manager

Delivery Kitchen - Canning Town; Greater London; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount

28 days holiday

Culture budgets

Incentives

Job summary

Wingstop in London’s Delivery Kitchen is seeking a proactive Shift Manager to lead a fast-paced team focused on quick, high-quality food delivery. You’ll drive speed and accuracy, coach staff, and maintain hygiene and safety standards while keeping orders flowing during peak periods.

Join an energetic, collaborative team where you’ll own shifts, mentor colleagues, and help sustain Wingstop’s fast, friendly service culture across busy delivery windows.

Qualifications

• Previous supervisory experience in a fast-paced environment.
• Strong operational mindset.
• Ability to stay calm under pressure.
• Team-focused and hands-on.

Responsibilities

• Lead shifts and coordinate kitchen operations.
• Drive speed, accuracy, and food quality.
• Coach and support team members.
• Ensure hygiene, safety, and operating standards.
• Manage workflow during peak delivery periods.

Skills

Supervisory experience

Operational mindset

Calm under pressure

Team-focused

Hands-on

Job description

About Us

At Wingstop, we're not just in the chicken business, we're in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we've got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo's Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

As a Shift Manager in our Delivery Kitchen, you'll be at the centre of a fast-moving, high-energy operation focused entirely on delivering great food, fast. With no dine-in service, it's all about pace, precision, and teamwork.

You'll lead your team through busy periods, keep orders flowing, and make sure every wing meets our high standards before it leaves the kitchen. It's a hands-on role where you'll take control of the shift, build a strong team rhythm, and deliver consistently under pressure.

What You'll Be Doing

• Leading shifts and coordinating kitchen operations
• Driving speed, accuracy, and food quality
• Coaching and supporting team members
• Ensuring hygiene, safety, and operational standards
• Managing workflow during peak delivery periods

What We're Looking For

• Previous supervisory experience in a fast-paced environment
• Strong operational mindset
• Ability to stay calm under pressure
• Team-focused and hands-on

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

Here at Wingstop, it's all about the people, the passion, and the energy. We're more than just wings, we're a fast-moving, fun, and inclusive team where everyone's voice is heard, growth is encouraged, and effort is recognised. From day one, you'll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you're learning new skills, leading a team, or helping launch a new store, you'll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people.

It's more than just a job. It's a place to build confidence, make mates, and be part of something that's growing fast.

Benefits

• Quarterly Bonus
• Flexible Rota
• Free food on every shift
• Employee discount (50% Mon-Thurs, 20% Fri-Sun)
• 28 days holiday + birthday off
• Culture budgets allocated to every restaurant for recognition
• Regular companywide incentives

Grow With Us

• Step Up Programme
• Structured leadership development
• Clear progression into Assistant Manager roles

Perks & Vibes

• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we're here to assist you.

AI Disclaimer

AI can be a useful tool - and we understand many candidates use it for support. That said, we're really interested in you, not an AI-generated version of you.

We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that's who we're excited to meet.