Shift Manager

Dpdgroup; Goole; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity

Free life assurance 4 x salary on join

Free onsite car parking

Health Kiosks

Discounted shopping

Milestone Days off

Eye tests and glasses support

Job summary

DPD Group in Goole is seeking an experienced Shift Manager to strengthen our depot operations team. You will lead a high performing group of drivers and warehouse operatives to achieve depot objectives and deliver outstanding customer service while ensuring compliance with company standards and ISO procedures.

The role demands strong communication, decisive decision-making, and the ability to analyse data and generate timely reports.

Qualifications

• Experience in a fast paced operation with proven people management experience.
• Ability to motivate and lead a high performing team.
• Strong communication skills to inspire and manage a team.
• Decisive and effective decision-making, problem resolution and time management.
• Resilience, self-motivation and flexibility demonstrated in daily work.
• Excellent computer skills including Google Chrome applications.
• Ability to produce comprehensive reporting and data analysis.
• Vigilance to identify and act on unscrupulous activity when required.
• Demonstrates DP D DNA values: Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Responsibilities

• Lead a high performing team to meet depot objectives.
• Oversee accurate processing of Collections and Returns to the Depot.
• Maintain compliance with ISO operating procedures and company standards.
• Analyse data and update relevant reports in a timely manner.

Skills

Communication skills

Decision making

Time management

Resilience

Self-motivation

Flexibility

Google Chrome

Reporting & analysis

Integrity vigilance

DPD values

Tools

Google Chrome

Job description

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team.

As a Shift Manager you will be required to achieve depot objectives relating to

• Operational Performance
• Compliance to all company and legislative requirements
• Financial targets and objectives
• Delivering outstanding customer service
• HR tasks and responsibilities

You will achieve these through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot.

Other key accountabilities will be;

• Ensure Collection Service targets are achieved
• Ensure depot targets for Early Volume are achieved
• Ensure company target for Collection ETAs is achieved
• Ensure company target for Saturn Success is achieved
• Ensure all relevant systems and reports are analysed and updated in a timely manner.

Qualifications

What we’re looking for;

You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team. We would also expect:

• You will have strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses