Shift Manager

KK Restaurants SW Ltd; Exeter; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality group in Exeter is seeking a Shift Manager to lead the team during peak times. This role is perfect for someone eager to advance in their hospitality career. Responsibilities include managing daily operations, motivating staff, ensuring high-quality customer service, and maintaining compliance with safety standards. Ideal candidates will have supervisory experience and a passion for exceptional service.

Qualifications

• Experience in a supervisor, team leader, or keyholder role in hospitality or retail.
• Confident leading a team in a fast-paced environment.
• Strong communicator with a calm, can-do attitude.

Responsibilities

• Take control of the shift and manage the team effectively.
• Coach team members to ensure excellent service.
• Monitor stock, cleanliness, and safety standards throughout the shift.

Skills

Leadership

Team Motivation

Customer Service

Problem Solving

Job description

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Are you ready to step up and lead from the front?

We're looking for a Shift Manager to help run the
show during peak times, energise the team, and deliver outstanding experiences
for every guest, every shift.

This is a brilliant opportunity for someone with leadership
potential who’s ready to take the next step in their hospitality career – with
support, training, and clear progression built in.

As Shift Manager, you’ll support the management team
by leading shifts, ensuring everything runs smoothly, and being a role model to
the team on the floor.

• Take control of the shift – from setting the
  pace to problem solving in the moment.
• Motivate the team and keep energy levels high,
  even when it’s busy.
• Ensure the restaurant is clean, well stocked,
  and fully compliant at all times.

Support the Team...

• Coach team members during shifts to deliver
  excellent service and follow standards.
• Help train new starters and create a positive,
  productive team culture.
• Work closely with senior managers to make sure
  team and guest needs are met.
• Be the go to person for guests and staff during
  service.
• Handle any issues or feedback professionally and
  proactively.
• Lead by example in creating a friendly,
  welcoming atmosphere.

Keep Things Running Smoothly...

• Monitor stock, cleanliness, and safety standards
  throughout your shift.
• Follow and enforce company procedures – from
  opening and closing to food safety and cash handling.
• Contribute to a safe, secure, and supportive
  working environment.

About You:

• Experience
  in a supervisor, team leader, or keyholder role in hospitality or
  retail.
• Confident
  leading a team in a fast paced environment.
• Strong
  communicator with a calm, can do attitude.
• Passion
  for great service and a keen eye for detail.
• Ambition
  to progress – we’re growing, and we promote from within!