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Shift Manager

Five Guys

England

On-site

GBP 25,000 - 35,000

Full time

Yesterday
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Job summary

Join a vibrant and family-oriented team at a leading burger restaurant where your enthusiasm and leadership will shine! As a Shift Manager, you will oversee crew operations, ensuring that every burger and fry is cooked to perfection while fostering a fun and positive environment. With a focus on customer satisfaction and team excellence, this role offers incredible career growth opportunities. Enjoy a range of perks including bonuses, paid holidays, and a supportive work culture that values integrity and teamwork. If you're ready to take the next step in your career, this is the perfect opportunity for you!

Benefits

Achievable bonus scheme
Secret Shopper bonus
Paid holidays
Paid breaks
Free meals on shift
Life assurance
Access to financial wellbeing app
Employee discount program
Development opportunities
Pension scheme

Qualifications

  • Experience in managing teams and ensuring quality control.
  • Strong customer service skills and ability to handle complaints.

Responsibilities

  • Manage crew and ensure quality control of food.
  • Support the General Manager in delivering excellent customer service.

Skills

Customer Service Excellence
Team Management
Quality Control

Education

High School Diploma
Management Experience

Job description

Shift Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained the same 'perfect and serve' philosophy. We're still a family-oriented team, full of integrity, enthusiasm, and competitiveness, always ready to get the job done.

REWARDS
  • An achievable bonus scheme worth up to 10% of annual salary
  • An additional Secret Shopper bonus worth up to GBP2,000
  • Long service Love2Shop voucher reward - 5 years GBP500, 10 years GBP1,000
  • 28 Days paid holiday
  • Paid breaks
  • Free burgers, fries, and shakes while on shift
  • Life assurance
  • Access to Wagestream, a financial wellbeing app with flexible benefits
OTHER AWESOME PERKS
  • Days out and social events
  • Team competitions – Fry Cup and Olympics
  • Five Guys Perks - employee discount program
  • Wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow your career
  • Enhanced Maternity & Paternity Leave
  • Pension scheme
YOU'LL BE ENTHUSIASTIC ABOUT
  • Perfect Burgers and Fries
  • Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
  • Leading from the front and being hands-on with people
  • Customer service excellence
WHAT YOU'LL BE DOING
  • Managing Crew & Quality Control
  • Supporting the General Manager in delivering perfect burgers and fries
  • Providing an exceptional experience for your team and creating a fun, positive working environment
  • Ensuring every customer is delighted and handling complaints promptly and honestly
  • Managing shift operations smoothly, embodying our values
  • Leading by example, working hands-on in the line and dining area
INCREDIBLE CAREERS WITH FIVE GUYS
  • If you're ambitious and eager to grow, we offer support and the right tools to develop your career
  • The next step could be an Assistant Manager position
  • Five Guys is more than just a job — it’s a career!
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