Shift Manager

Vencil; Darlington; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager where you'll lead a team to provide exceptional customer service. You'll inspire your colleagues, maintain high standards in the shop, and ensure a fantastic experience for customers both in-store and online. This role offers great benefits including colleague discounts and competitive pay.

Benefits

Competitive pay paid weekly

Colleague discount

Free hot drinks while on shift

Paid breaks

Sharing 10% of profits

Health and Wellbeing App

Increasing holiday entitlement

Colleague share plans

Pension scheme

Confidential employee assistance

Qualifications

• Reliable with natural leadership abilities.
• Passionate about delivering exceptional customer service.
• Previous team supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example and serve customers in a friendly manner.
• Keep the shop clean, tidy, and presentable.

Skills

Leadership

Customer Service

Team Motivation

Job description

Join us as a Shift Manager and you'll be part of a team that loves putting customers first.

As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online.

While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver excellent results and maintain high standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our popular products, including making sandwiches and managing ovens
• Ensure displays are fully stocked with plenty of choice for customers
• Keep the shop clean, tidy, and presentable

What We Can Offer You

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement that increases with your career growth
• Colleague share plans for your future savings and investments
• Pension scheme with up to 7% employer contributions
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About You

You will be reliable with natural leadership abilities, passionate about delivering exceptional customer service. You support an inclusive culture, valuing diversity.

If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About Us

At Greggs, we love what we do and have fun! Our culture is based on how we behave and support each other. Everyone is welcome at Greggs, regardless of background, preferences, or beliefs. Learn more about us: Greggs Careers | About Greggs.