Shift Manager

Iceland; Coatbridge; On-site; GBP 25,000 - 32,000; Full time

Job summary

Iceland, une entreprise primée, recherche un Shift Manager passionné pour rejoindre son équipe en Écosse. Vous serez responsable de la gestion des opérations du magasin tout en dirigeant votre équipe vers l'excellence en service client. Avec de nombreux avantages dont une réduction en magasin et des possibilités de développement, rejoignez une culture inclusive et dynamique.

Benefits

15% de réduction dans tous les magasins Iceland

28 jours de congés

Vouchers de Noël

Schéma de parrainage

Soutien santé disponible

Opportunités de développement de carrière

Qualifications

• Expérience en gestion ou supervision dans le commerce de détail exigée.
• Capacité à communiquer efficacement avec tous les collègues.
• Compétence en planification et organisation d'équipe.

Responsibilities

• Soutenir l'équipe de gestion pour assurer des résultats constants.
• Gérer les opérations de magasin et réduire les déchets.
• Former et encadrer les équipes pour maximiser les performances.

Skills

Management retail

Communication

Organisation

Job description

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As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.

As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.

Key responsibilities include:

• Have a clear focus on delivering great availability for your customers.
• Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
• Deliver on all agreed actions set for you by your line manager.
• Proactively support and work with the Talking Shop Rep in your store.
• Play a part in creating an inclusive culture where everyone can be their best.
• Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.

Doing the right processes and doing them right:

• Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
• A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
• Follow and implement all cash handling and security policies & processes.
• Play your part in providing the best digital service through implementing all “One Best Way” processes.

Leadership:

Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:

• Love your customers by being approachable.
• Look after our own by being respectful.
• Work together by being enthusiastic.
• Hate waste by taking action.
• Care about the business and our people by being considerate.

Required skills & experience:

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

What We Offer:

• 15% discount in all Iceland and The Food Warehouse stores.
• 28 days holiday (including Bank Holidays).
• Christmas vouchers – increasing with length of service.
• Refer a Friend scheme.
• Christmas saving schemes.
• Long service awards.
• Option to join a healthcare plan.
• Grocery Aid for free and confidential financial, emotional and practical support.
• Clear career pathways with opportunities for development and progression.
• A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!