Shift Manager

JR United Kingdom; Cleator Moor; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading team as a Shift Manager at a popular UK establishment. You will motivate your team, ensure customer satisfaction, and oversee shop operations when the Manager is absent. This role requires reliable leadership skills, a passion for customer service, and previous supervisory experience.

Benefits

Competitive pay, paid weekly

Colleague discount of up to 50% on products

Free hot drinks during shifts

Paid breaks to recharge

Sharing 10% of profits with colleagues

Health and Wellbeing App

Holiday entitlement increasing with your career

Pension scheme with up to 7% employer contributions

Qualifications

• Reliable with natural leadership skills.
• Prior supervisory experience in a customer-focused environment preferred.
• Passion for exceptional customer service.

Responsibilities

• Oversee shop operations during manager's absence.
• Motivate and engage the team to deliver excellence.
• Ensure high standards and maintain a clean shop.

Skills

Customer Service

Leadership

Team Motivation

Job description

Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction.

As a member of the management team, you'll be responsible for overseeing the shop when the Manager isn't present. You will motivate and engage the team, ensuring they have everything needed to excel.

We serve customers through various channels: in-shop, delivery, Click+Collect, and drive-thru. You will lead efforts to ensure customers have a brilliant experience whether they order in-store or online.

During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example, serving customers in a fast and friendly manner
3. Prepare products, including sandwiches and managing ovens
4. Keep displays fully stocked and appealing
5. Maintain a clean, tidy, and presentable shop

What we can offer you

• Competitive pay, paid weekly
• Colleague discount of up to 50% on Greggs products
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement increasing with your career
• Share plans for investing and saving
• Pension scheme with up to 7% employer contributions
• Employee assistance app and helpline
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you

You should be reliable with natural leadership skills and a passion for exceptional customer service. Supporting an inclusive culture that values diversity is important. Previous supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture emphasizes support and camaraderie. Everyone is welcome, regardless of background, preferences, or beliefs. Learn more about us at: Greggs Careers | About Greggs.