Shift Manager

Carl Dylan Resourcing Ltd; City Of London; On-site; GBP 32,000 - 34,000; Full time

Job summary

A dynamic staffing agency is seeking a Shift Supervisor for their Vauxhall location. The successful candidate will oversee store operations during shifts, ensuring performance standards are met while motivating the team. Ideal candidates will have experience in managing operations in fast-paced environments and possess strong leadership skills. The role requires flexibility for morning, daytime, and night shifts.

Qualifications

• Previous experience managing front line operations teams.
• Experience in food, retail, hospitality, or warehouse environments.
• Flexibility for various shift timings.

Responsibilities

• Supervise assigned Store and motivate the team.
• Ensure customer orders are prepared according to SLAs.
• Manage stock from inbounding to counting.
• Provide end of shift reports.
• Check staff resourcing and resolve issues.
• Practice Health & Safety priorities.
• Report on shift performance.

Skills

Leadership skills

Communication skills

Problem-solving

Organizational skills

Job description

Shift Supervisor - Vauxhall

Location: Vauxhall

Salary: £32,000 - £34,000 + Package

Overview

An exciting opportunity up for grabs for an evolving brand in the Vauxhall area.

Job Purpose

• Shift Supervisors are responsible for the overall performance of dark stores during their dedicated shift and, therefore, are one of the key drivers of our clients continued growth.
• To be successful in this role, you will need to have a passion for motivating people, strong communication skills and a determination to achieve great results and create an exceptional customer experience.

Responsibilities

• Supervise your assigned Store during your shift, including motivating, guiding and leading your store team
• Ensure customer orders are correctly prepared whilst being acutely aware of the SLAs and KPIs the store operates
• Owning stock management - from inbounding and putaway to cycle counting
• Provide end of shift reports to the next incoming Shift Manager
• Check staff resourcing ahead of time and resolve any issues.
• Ensure correct attendance management procedures are followed when issues arise
• Practising Health & Safety as a maximal priority
• Manage and report on performance during the shift - including escalation of issues
• Liaise with the Store Operations Manager regularly to discuss performance improvements

Qualifications & Attributes

• Previous experience managing front line operations teams whilst meeting demanding performance standards
• Experience in the Food, Retail, Hospitality or Warehouse environments (or similar live operational environments).
• Strong leadership skills with the ability to motivate and inspire a team by being personally invested in their success
• The ability to confidently and independently lead shifts
• Strong problem-solving and organisational skills
• Flexibility to be available for morning, daytime and night-time shifts