Shift Manager

Greggs; Cannock; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager and be part of a team dedicated to delivering exceptional customer experiences. You'll oversee shop operations when the Manager is unavailable, engaging and motivating your team while ensuring high standards and customer satisfaction. With competitive pay and numerous employee benefits, this is a fantastic opportunity to grow your career in a supportive and fun environment.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

Sharing 10% of all profits

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme matched up to 7%

Confidential employee assistance app

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passionate about delivering exceptional customer service.
• Reliable with natural leadership abilities.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Serve customers in a fast and friendly manner.
• Prepare popular products, including sandwiches.

Skills

Leadership

Customer Service

Team Motivation

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You will lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

• Inspire the team to deliver excellent results and maintain high standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our popular products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice for our customers
• Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge
• We share 10% of all profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for your wellbeing
• Long service awards celebrating key milestones
• Savings and discounts for everyday shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities, and passionate about delivering exceptional customer service. You should support an inclusive culture, valuing diversity. If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About us

Here at Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome at Greggs. We embrace all backgrounds, preferences, and beliefs, and want all our colleagues to feel welcome and authentic at work. You can read more about us here:.