Shift Manager

JR United Kingdom; Buxton; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a well-known company as a Shift Manager, responsible for leading a team and ensuring customer satisfaction in a dynamic retail environment. You will motivate the team, uphold high standards, and provide excellent service across multiple customer channels. This role involves direct interaction with customers and managing shop operations, while offering a supportive and inclusive culture.

Benefits

Competitive pay, paid weekly

Colleague discount of up to 50% on products

Free hot drinks during your shift

Paid breaks

Sharing 10% of profits with colleagues

Health and Wellbeing App with Remote GP and Physiotherapy services

Holiday entitlement that increases with career progression

Pension scheme with up to 7% company match

Employee assistance app and helpline for wellbeing support

Long service awards

Qualifications

• Previous team supervisory experience in a customer-focused environment is desirable.
• You should be reliable with natural leadership qualities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products and ensure displays are fully stocked.

Skills

Leadership

Customer Service

Team Motivation

Job description

Join us as a Shift Manager and be part of a team that puts customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, ensuring they have what they need to do an excellent job.

We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in ensuring customers have a brilliant experience whether they order in store or online. During a typical shift, you can expect to:

• Inspire the team to deliver excellent results and maintain high standards
• Lead by example and serve customers in a fast and friendly manner
• Prepare products, including making sandwiches and managing ovens
• Ensure displays are fully stocked with a variety of options
• Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay, paid weekly
• Colleague discount of up to 50% on Greggs products
• Free hot drinks during your shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement that increases with your career progression
• Colleague share plans for future investment and savings
• Pension scheme with up to 7% company match
• Employee assistance app and helpline for wellbeing support
• Long service awards celebrating milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You should be reliable with natural leadership qualities and a passion for delivering exceptional customer service. Supportive of an inclusive culture, you value diversity. Previous team supervisory experience in a customer-focused environment is desirable. If you meet the availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture is about how we behave and support each other. Everyone is welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and be themselves at work. Learn more about us at: Greggs Careers | About Greggs.