Shift Manager

Greggs; Bridlington; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Greggs as a Shift Manager, where you will lead a dedicated team in providing exceptional customer service. You'll ensure the shop operates smoothly during your shifts, maintaining high standards and motivating your colleagues. Enjoy benefits like competitive pay, discounts, and a supportive work culture while making a difference in customer experiences.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

Profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with employer matching

Employee assistance app and helpline

Long service awards

Savings and discounts

Qualifications

• Reliability and natural leadership abilities.
• Previous supervisory experience in a customer-focused environment.
• Commitment to an inclusive culture and valuing diversity.

Responsibilities

• Inspire the team to deliver excellent results and high standards.
• Lead by example serving customers in a fast, friendly manner.
• Maintain cleanliness and stock in the shop.

Skills

Leadership

Customer Service

Team Motivation

Inclusivity

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with plenty of choices for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge
• We share 10% of our profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for your future
• Pension scheme with up to 7% employer matching
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should support an inclusive culture, valuing diversity. If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you.

About us

Here at Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome at Greggs. We embrace all backgrounds, preferences, and beliefs, and want all colleagues to feel valued and able to be themselves at work. You can read more about us here:.