Shift Manager

TN United Kingdom; Bolton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks a Shift Manager who is passionate about customer service and team leadership. In this role, you will inspire and motivate your team to deliver exceptional results while ensuring a welcoming environment for customers. You will manage daily operations, maintain high standards, and engage with customers across various channels. This role offers competitive pay, generous colleague discounts, and a range of perks to support your wellbeing and career growth. If you thrive in a fast-paced environment and enjoy leading a team, this opportunity is perfect for you.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with employer contribution

Employee assistance app and helpline

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example and serve customers in a friendly manner.
• Ensure displays are fully stocked and shop is clean.

Skills

Leadership

Customer Service

Team Management

Communication

Education

High School Diploma

Job description

Social network you want to login/join with:

About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain the shop's high standards.
2. Lead by example and serve our customers in a fast and friendly manner.
3. Prepare our popular products, including making sandwiches and managing ovens.
4. Ensure displays are fully stocked with a variety of options for customers.
5. Keep the shop clean, tidy, and presentable.

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of our profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for your future
• Pension scheme with up to 7% employer contribution
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should be supportive of an inclusive culture, recognizing and valuing diversity. If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you.

About us

Here at Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel welcome and be themselves at work. You can read more about us here.