Shift Manager

Greggs; Bolton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food retailer in Bolton is seeking a Shift Manager to join their team. You will be responsible for motivating your team, ensuring exceptional customer service, and maintaining shop standards. Ideal candidates will have previous supervisory experience and a passion for fostering an inclusive work culture. This role offers competitive pay, colleague discounts, and various benefits.

Benefits

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Increasing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Reliable and passionate about delivering exceptional customer service.
• Supportive of an inclusive culture, recognizing and valuing diversity.
• Previous team supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver amazing results.
• Serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches.
• Ensure displays are fully stocked and clean.

Skills

Natural leadership abilities

Exceptional customer service

Team supervisory experience

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our products, including making sandwiches and managing the ovens
4. Ensure displays are fully stocked at all times, with plenty of choice for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks while on shift
• Paid breaks to recharge your batteries
• We share 10% of all profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career progresses
• Colleague share plans to help you invest and save for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities, and passionate about delivering exceptional customer service. You should be supportive of an inclusive culture, recognizing and valuing diversity. If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you.

About us

Here at Greggs, we love what we do and have fun! Our culture – how we behave and support each other – makes us special. Everyone’s welcome at Greggs. We want all colleagues to feel welcomed and able to be themselves at work. You can read more about us here.