Shift Manager

Greggs Plc; Bicester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading food retailer in Bicester is seeking a Shift Manager to oversee the shop's operations in the absence of the Manager. The role involves inspiring the team, maintaining excellent standards, and ensuring a positive customer experience. Candidates should have experience in team leadership and a passion for customer service. The position offers a range of benefits including competitive pay, discounts, and a pension scheme.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing app

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance helpline

Long service awards

Savings and discounts

Qualifications

• Experience in a team leadership role is preferred.
• Strong customer service skills are essential.
• Ability to motivate and manage a team effectively.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example and serve customers in a friendly manner.
• Prepare products and manage stock levels.

Skills

Team leadership

Customer service

Food preparation

Job description

Overview

About the role. Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Benefits

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing