Shift Manager

Greggs; Ambleside; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company as a Shift Manager where you will enhance team performance and customer satisfaction. This role offers a dynamic environment with responsibilities that include overseeing shop operations, leading a team, and ensuring product quality and cleanliness. Enjoy competitive pay, employee discounts, and a commitment to employee wellbeing.

Benefits

Colleague discount up to 50% on products

Free hot drinks during shifts

Paid breaks

Sharing 10% of profits with colleagues

Health and Wellbeing App with services

Growing holiday entitlement

Pension scheme with employer match

Long service awards

Savings and discounts for shopping

Qualifications

• Previous supervisory experience in a customer-focused environment preferred.
• Reliable and passionate about delivering exceptional customer service.
• Supportive of an inclusive culture valuing diversity.

Responsibilities

• Manage the shop effectively in the absence of the manager.
• Engage and motivate the team to deliver excellent customer service.
• Ensure store cleanliness, stock displays, and prepare products.

Skills

Leadership

Customer Service

Team Management

Job description

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About the role

Join us as a Shift Manager and be part of a team that puts customers first. You’ll be responsible for managing the shop when the manager isn’t available, engaging and motivating the team, and ensuring they have what they need to excel. We serve customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You will lead the team to ensure customers have a brilliant experience, whether ordering in-store or online. Typical shift responsibilities include:

1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example by serving customers efficiently and warmly
3. Prepare products, including making sandwiches and managing ovens
4. Keep displays stocked and appealing
5. Maintain cleanliness and tidiness of the shop

What we can offer you

• Competitive pay paid weekly
• Colleague discount up to 50% on Greggs products for you and a family member
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with remote GP and physiotherapy services
• Growing holiday entitlement
• Share plans for investing and saving
• Pension scheme with up to 7% employer match
• Employee assistance app and helpline for wellbeing
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you

You should be reliable, demonstrate natural leadership, and have a passion for delivering exceptional customer service. Supportive of an inclusive culture, valuing diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture is about supporting each other and being welcoming to everyone, regardless of background or beliefs. Learn more about us on our website.

Note: If you are not a passport holder of the country for this vacancy, you may need a work permit. Check our blog for more info. Do not provide bank or payment details when applying. All applications should be made via the 'Apply now' button.

Created on 30/06/2025 by TN United Kingdom