Shift Leader/ Parsons Green

TN United Kingdom; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player in the heart of London is seeking a dedicated Shift Leader to join their vibrant team. This role offers a unique opportunity to lead a small, passionate group in delivering exceptional customer service while ensuring smooth store operations. With a commitment to quality and community, you'll play a key role in maintaining stock availability, overseeing team performance, and fostering a welcoming atmosphere. Enjoy full-time hours, generous holiday, and a supportive environment that encourages personal growth and development. If you thrive in a dynamic setting and have a passion for quality, this is the perfect opportunity for you.

Benefits

28 days' holiday

Pension Scheme

40% staff discount

Length of service recognition

Growth and development opportunities

Qualifications

• Experience in a retail environment with a focus on customer service.
• Ability to lead and supervise a team effectively.

Responsibilities

• Run shifts and assist the Store Manager in daily operations.
• Supervise the team to ensure outstanding customer service.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Team Leadership

Stock Management

Health and Safety Compliance

Job description

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Location: Bayley & Sage, 34 New Kings Rd, London SW6 4ST

Bayley and Sage is a small group of 13 independent stores filling the fridges and hearts of local communities across South West London.

Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow.

We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders ...

What you'll do -

• Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly
• Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager
• Responsible for supervising the team and ensuring outstanding customer service is being delivered
• Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets
• Responsible for making sure POS and labels are complete and in the correct place
• Responsible for participating in training, development and supervision of the team, leading by example
• Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy
• Process ambient, fresh, packaging, and consumable deliveries
• Display and merchandise stock
• Stock rotate, check sell by/use by dates and record
• Serve, process transactions and pack customers groceries in bags
• Dispose of waste to the correct containers

Is this you -

Do you have a genuine interest in superb quality?

Do you love interacting with the public and being part of a small, local, independent store?

What we can offer-

Full time hours 5 shifts a week - with 28 days' holiday per year

Pension Scheme

40% staff discount in our stores

Length of service recognition

An amazing opportunity to grow and develop