Shift Leader: Lead a Fast-Paced Retail Team (Flexible Hours)

Tesco; Sunderland; On-site; GBP 20,333 - 22,000; Full time

Benefits offered by this job

20 days holiday plus personal day

10% discount on store purchases

Access to wellbeing services

Flexible working options

Pension plan with contributions

Job summary

A leading retail chain in Sunderland seeks a Shift Leader to manage store operations and deliver exceptional customer service. This role involves overseeing the store team, maintaining stock levels, and ensuring a safe shopping environment. The ideal candidate should possess strong leadership skills and be adaptable to changes while fostering a customer-centric culture. Competitive pay and flexible working hours available. Full training and career progression support are offered.

Qualifications

• Ability to lead a team and provide excellent customer service.
• Experience in retail or similar fast-paced environments.
• Good decision-making and communication skills.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Support and guide colleagues in a retail environment.
• Act as the go-to person for day-to-day queries.

Skills

Customer service

Team coordination

Leadership

Flexibility

Job description

A leading retail chain in Sunderland seeks a Shift Leader to manage store operations and deliver exceptional customer service. This role involves overseeing the store team, maintaining stock levels, and ensuring a safe shopping environment. The ideal candidate should possess strong leadership skills and be adaptable to changes while fostering a customer-centric culture. Competitive pay and flexible working hours available. Full training and career progression support are offered.