Shift Leader: Hospitality Ops & Guest Experience

Bistrot Pierre; Devon and Torbay; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Unlimited 50% discount for friends and

Family

Service charge on top of your pay

Wagestream access

Discounted room rates

Discounted meals on shift and wines at

cost price

24/7 Employee Assistance Programme

Staff socials and incentives

Future Leaders development course

Length of service awards

Job summary

Bistrot Pierre in Devon is seeking a Duty Manager to lead shifts, keep service running smoothly and drive guest satisfaction. You’ll manage front-of-house during busy service, mentor staff and collaborate with the kitchen to ensure smooth operation and timely service.

We value hands-on leadership, excellent communication, and proactive problem-solving in a fast-paced environment. Competitive pay with perks and opportunities for development are on offer.

Qualifications

• Supervisory experience within hospitality is required.
• Strong organisational and communication skills are essential.
• Ability to thrive in a fast-paced, high-pressure setting.
• Proactive and solutions-focused mindset is desirable.

Responsibilities

• Leading and managing shifts effectively.
• Briefing and supporting the front of house team.
• Coordinating closely with the kitchen team.
• Monitoring service standards and guest satisfaction.
• Addressing issues promptly and professionally.

Skills

Supervisory experience

Organisational skills

Communication skills

Fast-paced environment

Job description

Bistrot Pierre in Devon is seeking a Duty Manager to lead shifts, keep service running smoothly and drive guest satisfaction. You’ll manage front-of-house during busy service, mentor staff and collaborate with the kitchen to ensure smooth operation and timely service.

We value hands-on leadership, excellent communication, and proactive problem-solving in a fast-paced environment. Competitive pay with perks and opportunities for development are on offer.