Shift leader Full time - fully flexible

Retail Human Resources plc; Chelmsford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global coffee brand is seeking a Team Leader (Barista Maestro) to ensure smooth operations and lead the team in delivering exceptional service. You will manage busy shifts, train and accredit new Baristas, and create new recipes to energise the team. Ideal candidates should have strong leadership skills and a willingness to foster a positive work environment. Starting pay ranges from £12.93 to £14.43 per hour based on training and store location.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Smart pension plan matched up to 10%

Costa Financial Support Fund

Qualifications

• Must be a trustful example setter who can smoothly run shifts.
• Ready to take on leadership responsibilities.
• Willingness to learn and translate knowledge into practical ideas.

Responsibilities

• Manage busy shifts effectively.
• Train and accredit new Baristas.
• Create a positive and engaging work environment.
• Develop new product recipes.
• Maintain high standards in coffee quality.

Skills

Leadership

Communication

Team Management

Job description

Overview

Team Leader (Barista Maestro) – At Costa Coffee, we are what we craft: blending beans with dedication, serving memorable moments, and making greatness every day. As a Team Leader, you can lead by example and help us deliver outstanding service.

Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).

We’re a global coffee brand with bold plans and a range of perks to sweeten the deal:

• Access to the Coca‑Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to 10%
• The Costa Financial Support Fund, helping team members in unexpected financial pressure
• And more perks available here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We support diversity, equity and inclusion and continue to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. We also contribute to the Costa Foundation and our community agenda, helping coffee-growing communities and local communities alike.

What you’ll do

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

• An example setter, someone we can trust to keep everything running smoothly
• A leader ready to take on new responsibilities within the team
• A learner who can turn knowledge into ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai — a few simple questions answered anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. There will always be human involvement in the review of your responses and in the final hiring decision. Need adjustments? Email [e-mail]