Shift Leader - Flexible Shifts & Guest Experience

Mossbrook; Eckington; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible shifts

Discounts across brands

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mossbrook, part of Premium Country Pubs, is seeking a Shift Supervisor to help run day-to-day operations, welcome guests warmly and lead a dedicated team to deliver outstanding service. You’ll train staff, supervise shifts and uphold cleanliness and safety standards across the site.

Join a team that values fun, support, and strong guest experiences, with benefits like flexible shifts, generous discounts, pension, and holiday entitlement.

Qualifications

• Hospitality experience preferred
• Excellent guest service skills
• Proven ability to train and develop staff

Responsibilities

• Part of day-to-day site operations, welcoming guests and leading the team
• Act as shift leader and role model for peers
• Maintain high standards of cleanliness and safety

Skills

Customer service

Team leadership

Staff training

Job description

Mossbrook, part of Premium Country Pubs, is seeking a Shift Supervisor to help run day-to-day operations, welcome guests warmly and lead a dedicated team to deliver outstanding service. You’ll train staff, supervise shifts and uphold cleanliness and safety standards across the site.

Join a team that values fun, support, and strong guest experiences, with benefits like flexible shifts, generous discounts, pension, and holiday entitlement.